Data protection

1. What data are processed by Frenchrosa ?

Frenchrosa offers various services that you can use in different ways. Depending on whether you contact us online, by phone, personally or in any other way and depending on the services you use, various data from different sources are provided. Many of the data we process are data that you provide to us when you use our services or when you contact us, for example when you register and indicate your name, email address or address. We also receive technical data about your device and access data that we enter automatically when you interact with our services. For example, it can be information about the device that you are using. We collect other data through our data analysis (eg in the context of market research and customer evaluations). Where applicable, we also receive data about you through third parties, such as information agencies and payment service providers.

2. For what purposes are my data used by Frenchrosa ?

Frenchrosa processes your data in compliance with all applicable data protection laws. In this respect, we respect, of course, the principles of data protection law applicable to the processing of personal data. Thus, we normally treat your data solely for the purposes stated in this Privacy Policy or when entering your data. First and foremost is the treatment of purchases and the provision, customization, development and security of our services. In addition, we use your data within the strict rules of European data protection law.

3. Newsletter

We offer various newsletters services. When you subscribe to a newsletters service, you receive information about the topics covered in the newsletters. When our newsletters are consulted, we also enter terminal data and access data.

4. What are my rights in data protection ?

Under the law and under the conditions it defines, you have the following rights in data protection: right of access (Article 15 RGPD), right of cancellation (Article 17 RGPD), right of rectification (Article 16 RGPD), right of restriction of data processing (article 18 RGPD), right to portability of data (article 20 RGPD), right of opposition to a data protection supervisory authority (article 77 RGPD) , right of withdrawal of consent (Article 7, paragraph 3 RGPD), as well as right of withdrawal of certain data processing measures (article 21 RGPD).

5. When are my data deleted ?

Your personal data will be stored for as long as necessary for the purposes of this privacy policy, including for the purpose of fulfilling our contractual and legal obligations. Where applicable, we also store your personal data for other purposes, if and as long as the law allows us to store for a specific purpose, including for the defense of a right.

6. How is my data protected by Frenchrosa ?

We transmit your personal data by encrypting them. This applies to your order and your customer connection. To this end, we use the SSL (Secure Socket Layer) encryption system. In addition, we secure our websites and other systems by means of technical and organizational measures against the loss, destruction, access, modification or dissemination of your data by any unauthorized person.




Create a free account to save loved items.

Sign in

Create a free account to use wishlists.

Sign in